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How to Gain Emotional Intelligence and Handle Rude, Hostile People


Sometimes someone says or does something and we instantly feel our blood boil.
We can’t stand them. We replay the interaction in our head and think, How can anyone be that self-absorbed or rude?

If you’ve ever had that kind of strong reaction, you’re not alone. But the reason certain people push our buttons so intensely often has more to do with us than with them.

Learning to understand what triggers you is one of the fastest ways to grow your emotional intelligence and become a calmer, more conscious person.

You’re Afraid of Having That Trait Yourself

It’s possible that part of you fears being seen as rude, arrogant, or self-centered—especially if you grew up around people who were.

Maybe you’ve worked so hard to avoid being like that, you’ve gone to the opposite extreme. You’re hyper-sensitive to even a hint of the same behavior in others because it feels threatening or shameful.

When we suppress a trait we dislike, we sometimes project it outward.
We see it everywhere, and we despise it—when really, we’re terrified of even having a trace of it in ourselves.

Example:
If you value sincerity but hate insincerity, you might see “fake” behavior everywhere. Even small talk could feel offensive. But learning to accept that everyone—including you—sometimes acts inauthentically can help you relax and show compassion instead of judgment.

You’ve Rejected a Healthy Version of That Trait

Sometimes, what we dislike in others is a positive trait we’ve disowned.

For example, if you grew up being taught that selflessness equals virtue, you may have learned to ignore your own needs.
When you see someone assertive or self-interested, you label them as “selfish.” But what you actually dislike is your own inability to express your needs freely.

Reclaiming that “forbidden” part of yourself—learning it’s okay to say no, set boundaries, and take up space—can dissolve your resentment and help you become more balanced.

In relationships, this dynamic shows up often:
One partner over-gives while the other appears self-focused.
Once the giver starts honoring their own needs, the power struggle often eases naturally.

What Projection Really Means

Projection gets a bad rap because it’s often used as a weapon in arguments—“You’re just projecting!”—which shuts down conversation.
But in truth, projection is a powerful mirror. It’s your psyche’s way of saying, “Look here. There’s something important to learn about yourself.”

Instead of using the concept to call someone out, use it to call yourself in.

Ask:

  • What about this person is so triggering for me?

  • Have I ever been accused of acting like this?

  • Is there a healthy version of this trait that I’m missing in myself?

When you get curious instead of defensive, you’ll find tremendous insight and emotional freedom.

Turning Triggers Into Growth

Our strongest reactions are often our greatest teachers.
The moment you feel judgment, anger, or disgust toward someone else is the perfect opportunity to pause and reflect.

  • What value or boundary of mine is being violated?

  • Is this trait something I’ve disowned in myself?

  • What is this moment trying to show me about who I am?

The more awareness you bring to your reactions, the less control they have over you. You begin to respond thoughtfully instead of reacting automatically.

That’s emotional intelligence in action.

Key Takeaways

  • Intense dislike toward others often reveals something about our own inner world.

  • You may hate a trait because you fear having it—or because you’ve disowned a healthy version of it.

  • Self-awareness and curiosity are the antidotes to judgment.

  • Use triggers as mirrors for personal growth, not weapons against others.

  • Emotional intelligence grows every time you choose reflection over reaction.

FAQ: Emotional Intelligence & Difficult People

Q1: Does recognizing projection mean I have to like everyone?
No. Boundaries are healthy. Understanding your triggers doesn’t mean tolerating disrespect—it means understanding your reactions so you can respond wisely.

Q2: Can I teach my partner this approach?
Yes—but start with yourself first. Once you model calm curiosity instead of criticism, your partner often follows your lead.

Q3: What if someone’s behavior really is toxic?
If someone is abusive, manipulative, or harmful, protecting yourself comes first. Emotional intelligence helps you see the situation clearly and set firm boundaries.

Sources

  1. Goleman, D. (1995). Emotional Intelligence. Bantam Books.

  2. Hendrix, H. (2019). Getting the Love You Want. St. Martin’s Press.

  3. American Psychological Association. Understanding Projection and Self-Awareness.

  4. Slatkin, S. (Podcast). Can This Marriage Be Saved?

Picture of Shlomo & Rivka Slatkin

Shlomo & Rivka Slatkin

Rabbi Shlomo Slatkin is an Imago relationship therapist and certified (master level) Imago workshop presenter with over 20 years of experience hosting couples therapy retreats in-person and online.

Picture of Shlomo & Rivka Slatkin

Shlomo & Rivka Slatkin

Rabbi Shlomo Slatkin is an Imago relationship therapist and certified (master level) Imago workshop presenter with over 20 years of experience hosting couples therapy retreats in-person and online.

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